Hi!  
Let's start spending with your Payhawk cards! The article below is about how to pay with virtual and physical cards. If you have questions we are here for you! Just ping us on Intercom. 

Payments with your virtual card

For online transactions you can use the Payhawk virtual card as soon as you have funds in your Payhawk account and the administrator issues a virtual card under your name. Virtual cards are delivered instantly to the cardholder's mobile phone.

Your virtual card is automatically activated once its issued. It is perfect to pay with for all online expenses. Nobody needs a clunky plastic for that!
To access your virtual card data go to the Payhawk mobile app and access it on the card button on the bottom right-hand side. 

You don't have the app? No worries you can download it here!

Payments with your physical card 

In order to process payments with your physical card you first need to activate your card. Now you can use your new card for company related in-store purchases and for your travels all around the world!  In order to activate your physical card you must have the Payhawk mobile app. 

Once you have activated your physical card on the mobile app follow these simple steps for payments:

  • For contactless transactions above a 25 Euros with a POS terminal you will need the four-digit PIN number
  • To access this PIN go to View Pin in the card page of the Payhawk mobile app
  • The PIN will appear on the screen for 5 seconds
  • This PIN number can be modified free of charge at any ATM

Important! 

Please remember that physical cards are ordered separately for the employees through Payhawk's web app by the administrator. Each physical card is associated with individual employees. Each cardholder must activate their own physical card with the Payhawk mobile app.

More questions? Feel free to ping us on Intercom. 


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