Hi!

Although it's not a pleasant feeling, sometimes additional spending is not approved. 🙊

As an Administrator you can decline fund requests with a few clicks on the web portal, below the steps:

  • Log into your Payhawk account
  • Select the Requests app
  • We show you the pending requests first. You can choose to see al requests by clicking on ALL
  • Choose the request that you want to decline
  • Press Decline
  • Now, you will need to enter a short description. Type the reason why you are declining the request so the employee is aware
  • Press Decline to confirm your decision

Once you've declined the request, the employee who submitted the request will be notified with a push notification on their phone and an email. The reason of decline will also be included.


Need more help? Ping us on Intercom.

Did this answer your question?