Hi!
Although it's not a pleasant feeling, sometimes additional spending is not approved. 🙊
As a part of the approval workflow, you can decline fund requests with a few clicks on the web portal, below the steps:
Log into your Payhawk account
Select the Requests app
We show you the pending requests first. You can choose to see all requests by clicking on ALL
Choose the request that you want to decline
Press Decline
Now, you will need to enter a short description. Type the reason why you are declining the request so the employee is aware
Press Decline to confirm your decision
Once you've declined the request, the employee who submitted the request will be notified with a push notification on their phone and an email. The reason for the decline will also be included.
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