Hi!

Although it's not a pleasant feeling, sometimes additional spending is not approved. 🙊

As a part of the approval workflow, you can decline fund requests with a few clicks on the web portal, below the steps:

  • Log into your Payhawk account

  • Select the Requests app

  • We show you the pending requests first. You can choose to see all requests by clicking on ALL

  • Choose the request that you want to decline

  • Press Decline

  • Now, you will need to enter a short description. Type the reason why you are declining the request so the employee is aware

  • Press Decline to confirm your decision

Once you've declined the request, the employee who submitted the request will be notified with a push notification on their phone and an email. The reason for the decline will also be included.


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