Documentation Index

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A refund was issued to my closed card

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If you have a card that's no longer active and you're expecting a refund to that card, the refund will still be received successfully.

The refund will not be allocated directly back to your closed card – it will be credited to the main account balance, originally linked to your closed card.

The transaction will be recorded in the system and appear as an expense with a negative amount, linked to the closed card.