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Changing the funding source of employee cards

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The funding source in Payhawk is the bank account that provides the funds for a specific employee card and can be either a debit or credit account.

You may need to change the funding source associated with a card - for example, switching from a debit to a credit account. Payhawk administrators can make this change, depending on how they want the card to be funded.

While the funding source of a card can be updated by switching between a debit and a credit account, the currency of the card cannot be changed.

To update the funding source of a card:

  1. In the Payhawk web portal, go to Cards > All cards.

  2. Select the desired employee's card.

  3. Click on its three-dot menu and select the Change funding source option.

  4. From the drop-down menu, select the desired debit or credit account from which you want to fund the card.

  5. Click on Save changes.

The Change funding source dialog for an employee card in the Cards app, with the account drop-down open.