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Forwarding invoices to the Mailbox on Gmail

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The Payhawk Mailbox functionality allows you to configure automatic forwarding for expense documents you receive.

When a forwarding Mailbox email address is set, whenever a supplier sends you an invoice, the document is automatically forwarded to the Mailbox email.

Specifics

  • The Payhawk Mailbox parses the body of the email if there's no attachment to that email. It is highly recommended that you auto-forward only emails with attachments if the filter is very broad.

  • If you have a supplier that sends the receipts in the body of the email, then, do not filter out those emails. In such cases, you can create a second rule to include specifically those suppliers.

Setting the forwarding rules and email

To configure a forwarding email address for your Mailbox through Gmail:

  1. Log in to your Gmail account.

  2. Go to Settings > See all settings > Forwarding and POP/IMAP > Add a forwarding address.

    Gmail settings icon and the See all settings button in Quick settings

  3. Select the email that you would like to whitelist. Click on Next. As a result, Payhawk will send you an email with the confirmation code and link.

    Input field for adding a new forwarding email address in a web interface.

  4. Click on the link you received from Payhawk, or use the code to manually verify the forwarding email address.  

  5. Now, you can create a custom filter for a given supplier. Click on the creating a filter link in the tip.  

    Gmail Forwarding and POP/IMAP tab with the Add a forwarding address button and the creating a filter link

  6. In the From input field, add the email of the desired supplier. In the To input field, add the forwarding Mailbox you created. You can further customize your rule by filling out the other depending on the subject that the supplier invoices you.

  7. Click on Create filter.

    Gmail filter form with the supplier email in the From field and the Create filter button

  8. Check the Forward it to option. From the drop-down menu, select a forwarding address from the ones you have whitelisted.

    Gmail filter actions with Forward it to selected and the Mailbox address in the drop-down

  9. Click on Create filter. As a result, all invoices from that supplier will be forwarded straight to Payhawk.

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