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Employees are asked to revalidate phone numbers after successfully connecting to HRIS
Employees are asked to revalidate phone numbers after successfully connecting to HRIS

Why are employees required to revalidate their phone numbers after a successful connection between Payhawk and our HR system?

Updated over 2 months ago

Employees' phone numbers are synced from your connected HR system.

  • If the phone number is updated, it will be added as unverified.

  • If the phone number in the HR system is invalid, it needs to be updated directly in the HR system to avoid future complications. The supported format requires starting with a + (plus) followed by the country code without any spaces - for example, +12345678.

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