The following list summarizes some common issues you may encounter when using DocuSign:
Incorrect email address - Ensure the correct email is used for the recipient of the document.
Missing signatures - All required parties must sign the document.
Incorrect details - Mismatch between the person who needs to sign and the contact details.
Technical errors - Occasionally, there may be issues with internet connectivity or accessing the document. Contact Payhawk support if the issue persists.
For technical problems with DocuSign, use this link to contact support.