If you’ve accidentally used your Payhawk card for a non-company payment (for example, a personal purchase) and the transaction has already been settled, it's recommended that you contact the Payhawk administrator at your company to determine the best way to reimburse the amount.
Once a transaction has been initiated through Payhawk, it cannot be canceled within the system, as Payhawk does not have the authority to change the status of processed payments.
Some common approaches your company can apply include:
Deducting the amount from your next salary payment.
Requesting a direct reimbursement via a deposit to the Payhawk balance of your company.
For further assistance, contact your internal Finance team or the Payhawk Support team.