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Why is my card transaction pending?
Why is my card transaction pending?

I paid with my card a long time ago - why is the transaction still pending and the money didn't go?

Kristine avatar
Written by Kristine
Updated over a week ago

Sometimes you may see that your card transaction is still pending days after you've used your card to pay for goods or services.

The period for authorizing the payment and the completion of the transaction depends on the merchant to whom you have paid. However, if the payment is not settled 30 days after the date of the payment, contact Payhawk Support at suppport@payhawk.com.

For more information on possible delays in settling your card transactions, see the following articles:

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