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I don't receive a verification SMS
I don't receive a verification SMS

The country code of my code is a non-EU/EEA/US. I don't receive a verification SMS. How to verify/register with Payhawk as don't get a code?

Updated over 7 months ago

If you have registered with Payhawk with a phone number with a country code outside the EEA, UK, or US, you will not be able to receive a verification SMS and the verification of your Payhawk user has to be done manually by the Payhawk Support team.

In such cases, you can do either of the following:

  • Directly email Payhawk Support at support@payhawk.com, in which you provide your phone number, and cc a Payhawk administrator at your company in the thread.

  • Contact a Payhawk administrator at your company so that they send an email to support@payhawk.com to confirm that the activation of your Payhawk account can be done manually on your behalf.

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