New Payhawk offices in Stockholm and Warsaw | Learn more

Managing your linked American Express Main Cards

Prev Next

Once you've linked your Main Cards in Payhawk, you can use the available Payhawk options to manage it.

For the terms and conventions on American Express Cards and Cardholders applied across Payhawk's help desk, refer to the guidelines section.

Viewing all settled Main Card transactions

You can view all expenses that have been paid with your linked Main Card:

  1. In the Payhawk Web Portal, open the app switcher in the top-left corner and go to Cards > Linked cards.

  2. Select the desired Main Card by clicking on it.

  3. Click on its three-dot menu and select the View all option. As a result, you'll be redirected to Spend > All spend.

    The three-dot menu of a linked American Express Main Card with View all expenses, Name this card, Unlink card, and Change owner.

Naming and renaming linked Main Cards

You can name or rename your linked Main Card:

  1. Open the app switcher in the top-left corner and go to Cards > Linked cards, select the desired card by clicking on it.

  2. Click on its three-dot menu and select the Name this card option.

  3. In the dialog that opens, enter the desired name and click on Save.

    The Name this card panel of a linked Main Card, with the card name field and the Continue button.

Unlinking Main Cards from Payhawk

Unlinking your Main Cards from Payhawk will automatically close not only that linked Main Card but also all existing virtual American Express Cards that are using it as their funding source.

To unlink your Main Card from Payhawk:

  1. Open the app switcher in the top-left corner and go to Cards > Linked cards and select the American Express Card you want to unlink.

  2. Click on its three-dot menu and select the Unlink card option.

  3. In the dialog that opens, select the checkboxes and confirm your choice by clicking on Confirm.

    The Unlink American Express Card panel listing the virtual cards to be closed, with the two confirmation checkboxes and the Confirm button.

Changing the owner of the Main Card

To change the owner of your Main Card:

  1. Open the app switcher in the top-left corner and go to Cards > Linked cards and select the desired American Express Card.

  2. Click on its three-dot menu and select the Change owner option.

  3. In the dialog that opens, select the employee who will be the new owner of the Main Card and click on Assign.

    The Change owner panel of a linked Main Card, with the Select the cardholder field and the Assign button.

Viewing the activity of linked Main Cards

Payhawk logs the changes made to your linked Main Card, such as unlinking it or changing its owner, in its Activity tab, together with who made each change and when. To view them, open the app switcher in the top-left corner, go to Cards > Linked cards, select the Main Card, and go to its Activity tab. For more information, see viewing the activity of linked cards.

Useful resources