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Failed to export into Oracle Exact/NetSuite/Xero. Invalid category account code.
Failed to export into Oracle Exact/NetSuite/Xero. Invalid category account code.

How to resolve export failures to Exact Online, Oracle NetSuite, or Xero?

Updated over a week ago

Error message

Failed to export into Exact/NetSuite/Xero. Invalid category account code.

Relevant ERP integrations

  • Exact Online

  • Oracle NetSuite

  • Xero

This article shows how to handle the error message in Oracle NetSuite. However, though the approach may vary, the suggested solution also applies to all relevant ERP integrations listed above.

Cause

The selected expense category is either not mapped correctly or its account code has been updated in the ERP system.

Solution

Refresh the list by clicking on Update from ERP, verify the mapping, re-select the expense category, and try reviewing it again.

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