Error message
Unable to export payments for this expense. Please check whether the employee/vendor is active in NetSuite.
Relevant ERP integrations
Oracle NetSuite
Cause
The payment cannot be exported because the employee (for an expense report) or the vendor (for a vendor bill) is inactive.
Solution
Reactivate the employee or vendor as needed. Alternatively, if the period is closed, select a different vendor and update it in Oracle NetSuite. If the period is open, Payhawk will automatically update the vendor.