This article lists some of the frequently asked questions (FAQ) and solutions to some corner cases related to the integration between the Payhawk system and the Exact Online accounting software.
Can I use the Payhawk–Exact Online integration for entities in different countries?
Yes. The Payhawk–Exact Online integration works seamlessly across geographies, including entities based in the UK, Netherlands, Belgium, Luxembourg, Spain, and Germany. There is no difference in functionality between Exact Online environments for different countries.
What if there is a difference between the purchase journal and bank journal amounts in Exact Online?
If there is a purchase in foreign currency and the purchase journal amount is different from the bank journal amount in Exact Online, this is usually caused by an FX gain/loss difference due to the different FX rates - the one for the day and the one from the payment provider. Typically, this difference is booked as an additional FX gain/loss entry. For more information, see how Exact Online performs currency revaluation.