Skip to main content

A refund was issued to my closed card

I'm expecting a refund that's issued to my closed card. Where will I receive this refund?

Payhawk avatar
Written by Payhawk
Updated over a week ago

If you have a card that's no longer active and you're expecting a refund to that card, the refund will still be received successfully.

The refund will not be allocated directly back to your closed card – it will be credited to the main account balance, originally linked to your closed card.

The transaction will be recorded in the system and appear as an expense with a negative amount, linked to the closed card.

Did this answer your question?