All Collections
Payhawk for employees
Personal profile
Receipts Mailbox
Forwarding invoices to the Receipts Mailbox on Gmail
Forwarding invoices to the Receipts Mailbox on Gmail

Can I create rules and directly forward and send paid and unpaid invoices from suppliers to the Payhawk mailbox?

Boris Angelov avatar
Written by Boris Angelov
Updated over a week ago

The Payhawk Receipts Mailbox functionality allows you to configure automatic forwarding for expense documents you receive.

When a forwarding Receipts Mailbox email address is set, whenever a supplier sends you an invoice, the document is automatically forwarded to either the paid or unpaid Receipts Mailbox email.


  • The Payhawk Receipts Mailbox parses the body of the email if there's no attachment to that email. It is highly recommended that you auto-forward only emails with attachments if the filter is very broad and you are forwarding all of your emails to

  • If you have a supplier that sends the receipts in the body of the email, then, do not filter out those emails. In such cases, you can create a second rule to include specifically those suppliers.

Setting the forwarding rules and email

To configure a forwarding email address for your Receipts Mailbox through Gmail:

  1. Log in to your Gmail account.

  2. Go to Settings > See all settings > Forwarding and POP/IMAP > Add a forwarding address.

  3. Select the email that you would like to whitelist. Click on Next. As a result, Payhawk will send you an email with the confirmation code and link.

  4. Click on the link you received from Payhawk, or use the code to manually verify the forwarding email address.

  5. Now, you can create a custom filter for a given supplier. Click on the creating a filter link in the tip.

  6. In the From input field, add the email of the desired supplier. In the To input field, add the forwarding Receipts Mailbox you created. You can further customize your rule by filling out the other depending on the subject that the supplier invoices you.

  7. Click on Create filter.

  8. Check the Forward it to option. From the drop-down menu, select a forwarding address from the ones you have whitelisted.

  9. Click on Create filter. As a result, all invoices from that supplier will be forwarded straight to Payhawk.

Did this answer your question?