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Activating your personal Payhawk account with a one-time password
Activating your personal Payhawk account with a one-time password

How can I activate my account with the password my Payhawk administrator has sent me on the email?

Updated over 5 months ago

You may need to activate your personal Payhawk account with a one-time password that was sent over to you by email from the administrator of your company's Payhawk account.

Prerequisites

Download the Payhawk mobile app.

  • For Android devices, go to Google Play, search for Payhawk, and install the application.

  • For iOS devices, go to the App Store, search for Payhawk, and install the application.

Activating your account with a one-time password

To activate your personal Payhawk account with the one-time password that was provided to you:

  1. Open the Payhawk mobile app.

  2. Tap on Login with email.

  3. Enter your business email address. Click on Next.

  4. Enter your one-time password. Click on Log in.

    Note that sometimes the lowercase "L" letter may be mistaken for the uppercase "i" letter, and vice versa.

  5. On the next screen, enter your new password.

  6. Set your 4-digit app security code, which will protect the usage of your virtual and physical cards.

Do not share your password and security code with anyone.

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