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Creating and deleting subscriptions
Creating and deleting subscriptions

What to do if card transactions are detected as subscriptions? How to add the same payments when not detected and delete recurring payments?

Updated over 5 months ago

After you have created an expense, Payhawk may or may not detect it as a recurring payment.

Creating subscriptions detected as recurring payments

If the system detects the expense as a recurring payment, it prompts you for a confirmation and allows you to create a subscription.

To create a subscription from the prompt upon submitting an expense:

  1. Click on the Confirm as subscription button in the prompt.

  2. In the dialog that opens, enter the required details, including the day on which the recurring payment will be due.

  3. Click on Create subscription.

Creating subscriptions not detected as recurring payments

You can also create a subscription if Payhawk hasn't detected an expense as a recurring one:

  1. In the Payhawk web portal, go to Expenses.

  2. Select the desired expense by clicking on it.

  3. Click on the three dots menu and select the Mark as subscription option.

  4. In the dialog that opens, enter the required details, including the day on which the recurring payment will be due.

  5. Click on Create subscription.

Deleting subscriptions

To delete an existing recurring payment:

  1. In the Payhawk web portal, go to Subscriptions.

  2. Select the desired subscription by clicking on it.

  3. Click on the three dots menu and select the Delete option.

  4. In the dialog that opens, check the checkbox and click on Delete to confirm your choice.

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