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Can I pay with my card for accommodation and car rentals?
Can I pay with my card for accommodation and car rentals?

I paid at a hotel and rented a car with my card. When will the money be taken by the merchant? When will the hold on the money be released?

Updated over 6 months ago

You can pay at hotels and for car rentals with your Payhawk card. When you make the payment, the hold on your funds may last for 30 or even 45 days before it is released. Once the authorization of the transaction is completed by the merchant, the expense will no longer appear on your Expenses list in Payhawk.

The transaction authorization process is controlled by the merchant and Payhawk cannot expedite it. However, you can contact the merchant directly to inquire about the possibility of a faster resolution.

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