This article provides answers to some of the most frequently asked questions (FAQ) related to workflows in Payhawk.
Can I create a workflow where expenses only need approval after they exceed a certain amount?
Yes, set a condition based on the amount during the workflow setup. For example, you can require approval only for expenses over EUR 200.
What if we need different people to approve expenses at various levels?
You can create a sequential workflow where, for example, a Team manager approves all expenses, and a specific user or role, such as Category manager or Payhawk administrator, needs to approve only those over a certain amount.
Can I change the approvers after we’ve already started using the workflow?
Yes, changes apply to new submissions. For approvals pending on the old approvers, return the expense to the employee so they can re-submit it. This will trigger a new approval request for the new approver.
What happens if an approver is no longer with the company?
The system will re-route approvals to a Payhawk administrator or a fallback approver, which can be customized.
Can we have different approval processes for various spend types?
Yes, you can create unique workflows for each spend type, such as bills, mileage, or per diem, with different approval steps.