Hi!  
Welcome to Payhawk's help desk.
Let's get started with your Payhawk experience. The article below is about how to activate your account on the mobile app. If you have questions, we are here for you! Just ping us on Intercom.

You don't have the mobile app? No worries, you can download it here!

Follow these simple steps to activate your account: 

  • Login to the mobile app with your work email 
  • Create a password - remember it has to be at least 8 characters long with at least one special symbol (such as !@#$%^&*) and at least one number
  • If you have cards assigned to you, you will need to create a four-digit security code
  • The security code is to protect the usage of your cards, virtual and physical. Please do not share with anyone
  • You can always easily change the security code under your profile page, click on change security code

More questions? Feel free to ping us on Intercom.

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