Companies in the UK and Europe can fund their Payhawk currency accounts either by topping up directly from their bank accounts that are linked to Payhawk or by depositing money from external bank accounts that are not linked to Payhawk.
Germany-based entities can load funds into their EUR Payhawk accounts without having to leave the system.
For more information, see the article about supported currencies and payment schemes for top-ups and incoming bank transfers.
Specifics
You can load funds to your Payhawk account only after your Payhawk account has been fully approved by the Payhawk Compliance team.
When attempting to make an incoming bank transfer from external (not linked) bank accounts, check if a payment reference is required. The reason is that for an incoming bank transfer, you can have the following types of bank accounts from which you load funds:
Personal ledger - An individual IBAN dedicated to your company to which you can send bank transfers. In this case, you won't be required to add any special payment reference when loading funds into your Payhawk account.
Note that incoming bank transfers in USD for UK-based customers are processed through individual accounts.
Pooled account - A general account to which you can send funds. This pooled account will be in the banking service provider's name, not your company's.
For RON, PLN, and DKK transfers, you need to send funds to the designated pooled account for each currency. In such cases, you must include your unique personal reference number in the Payment Reference field to ensure the transfer is properly allocated and credited to your balance.
Benefits of topping up funds
The fast and efficient option for topping up funds from a linked bank account provides Payhawk administrators with many benefits.
You can top up funds from your linked bank accounts directly from the Funds screen in Payhawk without switching to your banking app.
Your linked bank account is securely saved, allowing you to link a bank account once and top up multiple times.
When topping up, Payhawk suggests the most relevant accounts per currency for faster and cheaper domestic transfers.
Topping up funds from linked bank accounts
To top up funds in your Payhawk wallet from linked bank accounts in the UK and Europe, follow the steps below:
Go to Funds and click on the desired currency in your credit or debit accounts to copy the bank details for the fund feed.
Click on the + Add Funds button. As a result, a list with your linked accounts appears.
Note that each bank provider delivers their own user experience on logging in and authorizing the payment. For this guide, you'll be using Revolut.
Payhawk displays only accounts that are available for domestic payments such as the one shown in the following image.
Click the linked account of your preference to set it as a funding source for topping up the required funds and specify the amount.
Click on Add Funds.
Note that:
UK customers need to review the Payment total, Payee name, Sort code, Account number, and Payment reference fields.
EU customers need to review the Payment total, Payee name, BIC/SWIFT, IBAN, and Payment reference fields.
Click Log in to authorize the top-up from your linked bank account.
As a result, you will be transferred to your banking provider to authorize the payment.
Once you have authorized the payment, the deposit will be displayed as pending under your relevant account. When the deposit is settled, it will be shown under the Deposit History field of the account.
Depositing money from non-linked bank accounts
To add money to your Payhawk account by transferring the required amount:
Go to Dashboard > Funds.
Select the desired currency. Click on Add funds.
On the next screen, copy the information of your account and include it in the bank wire.
