To be able to do top-ups and deposit funds into your company's Payhawk cards, you need to open a currency account in Payhawk for the desired currency.
When attempting to deposit money to your Payhawk currency account from a bank account that is not linked to Payhawk, check if a payment reference is required.
Specifics
This article refers to adding new Payhawk currency accounts in specific currencies for European and UK-based entities.
Each new currency account request is reviewed by the Payhawk Compliance team and opened within up to 2 business days.
For outgoing bank transfers, you can have a single debit Payhawk account for each currency.
For cards, you can have a debit and a credit Payhawk account in the respective currency.
Creating new currency accounts in Payhawk
To add a new Payhawk currency account in a specific currency, follow the steps:
In the Payhawk web portal, go to Funds.
Click on the + New button.
In the Open a new account dialog, from the drop-down menu, select the desired currency of the account you want to be created.
Confirm that you agree with the terms and conditions by checking the checkbox.
Click on the Open account button. The next screen shows the notification that the new currency account request is pending.
Once the new account has been created, you will receive an email notification on the email with which you registered in Payhawk.