Hi!


Let's see how you can better manage your linked cards - all from your team card!

It's important to note that all linked cards are only visible from the team card they belong to. Now, let's see how you can manage them:

Block and unblock linked cards directly from the team card view

Sometimes, you need to restrict access for some employees. As an admin, you can block and unblock their linked card at any time. Just follow the steps below:

  • Log into your Payhawk web account

  • Go to Cards on the right-hand side menu

  • Select the team card to which the card is linked to

  • Go to the card you would like to freeze and press the 3 dotted menu

  • Press on Freeze card (this will block the card and the cardholder will not be able to unblock it)

  • You can unfreeze it following the same steps

Unlink cards:

If for some reason, you don't need a card linked card to a certain team budget, we've made it easy to unlink it. This will reset the card to a 0 recurring limit. The card will again be visible with all other individual cards under the cards tab. =

  • Once you are in the respective team card details, go to the card you would like to freeze

  • Click on the 3 dotted menu

  • Press on Unlink card

If you want to connect back an existing card or issue a new linked card, follow this link to find out how.

Delete linked cards:

We are sorry you have to delete a linked card. No worries at all, these things happen. Please follow the simple steps below:

  • Once you are in the respective team card details, go to the card you would like to delete

  • Click on the 3 dotted menu

  • Press close card

  • A prompt message will come mentioning that the action cannot be undone

As always, don't hesitate to reach out if you have any questions.

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