New Payhawk offices in Stockholm and Warsaw | Learn more

Approving and declining expenses from Spend

Prev Next

Based on the defined approval workflows at your company, you might be designated as an approver for expenses submitted by your teammates.

Whenever an expense requiring your approval is submitted, you will receive an expense request in your Payhawk Inbox and an email notification.

From Spend in the Payhawk Web Portal, you can:

  • Approve expenses individually

  • Approve expenses in bulk

  • Delete unpaid expenses

  • Return unpaid expenses to the respective employees for update

  • Return paid expenses for review

Specifics

For details, see the article on approving and declining expense requests from the Payhawk Inbox.

Accessing expenses for approval

You can approve, return, and delete expenses from the Spend > Approve tab in the Payhawk Web Portal.

Spend in the Payhawk Web Portal with the Approve tab open, listing the expenses waiting for approval. Expenses that are part of an expense report show the report icon next to their amount.

Approving expenses associated with budgets

If you are a Budget Owner, you can view budget details from the expense Budget section and, from there, navigate to both the budget for more information.

The Amount and Budget sections of an expense pending approval, showing the budget utilization and a warning that approving it will put the budget over its limit.

Approving expenses individually

To approve expenses one by one from Spend in the Payhawk Web Portal:

  1. Go to Spend.

  2. Select the desired expense.

  3. Click on Approve.

    An expense opened from the Approve tab in Spend, with the Approve button at the top of its details

Approving expenses in bulk

To approve multiple expenses in bulk from Spend in the Payhawk Web Portal:

  1. Go to Spend.

  2. To select multiple expenses for bulk approval, check the SPEND checkbox. Selecting the SPEND checkbox marks only the visible expenses on the screen. To select more expenses, scroll down the page. Alternatively, hover over a specific expense and select its checkbox.

    Either way, a flyout dialog will appear, displaying a summary of all selected expenses.

  3. Click on Approve.

    Two expenses selected in the Approve tab of Spend, with the flyout showing the selection summary and the Approve button

Returning unpaid expenses to employees

To return an expense to the employee from Spend in the Payhawk Web Portal:

  1. Go to Spend.

  2. Select the desired expense.

  3. Click on its three-dot menu:

    1. If an approver, select Decline and, then, Return to employee.

    2. If an authorized person, select Return to employee.

  4. Under Comment, enter the reason for declining with the additional details the employee needs to provide.  

  5. Click on Return.

    The expense three-dot menu with Decline highlighted, next to the Decline this request dialog with Return to employee selected and a comment entered

Deleting unpaid expenses

Selecting Reject will remove the expense with the following specifics:

  • For card expenses, the action will not delete the expense but will display the reason for your action to the Payhawk Accountant.

  • For other types of expenses, the action will delete the expense unless it's been paid already without approval.

To delete an unpaid expense from Spend in the Payhawk Web Portal:

  1. Go to Spend and select the desired expense.

  2. Click on its three-dot menu and select Decline.

  3. In the dialog that opens:

    1. Click on Reject.

    2. Under Comment, enter the reason for your action.

    3. Select the checkbox to confirm your choice.

    4. Click on Reject.

      The expense three-dot menu with Decline highlighted, next to the Decline this request dialog with Reject selected, a comment entered and the confirmation checkbox ticked

Returning paid expenses for review

Although paid expenses cannot be deleted in Payhawk, they can be returned for review. This ensures that, despite the payment being processed, the Finance team can take the necessary actions - such as deducting the amount from the employee's payroll or arranging a reimbursement by bank transfer to the company account.

To return a paid expense for review in the Payhawk Web Portal:

  1. Go to Spend and select the desired expense.

  2. Click on its three-dot menu and select Decline.

  3. In the dialog that opens:

    1. Select Reject.

    2. Under Comment, enter the reason for your action.  

    3. Click on Reject.

      Decline this request dialog for a subscription expense opened from the three-dot menu, with the Reject option selected and a note.

Useful resources