Welcome to Payhawk's help desk.
I hope you are enjoying the experience with us. The article below is about how to freeze virtual and physical cards. If you have any questions, we are here for you! Just ping us on Intercom.
Freeze your card (virtual and physical)
Follow these simple steps to block immediately your card.
Open the Payhawk mobile app
Go to the cards tab on the bottom
Input your Payhawk mobile app security code
Select the card you want to block
Press freeze card
Remember you can undo this action whenever you want!
More questions? Feel free to ping us on Intercom. 👋