Check your corporate card availability, and request additional funds, new cards, or approval for ATM withdrawals. Learn where to view your PIN, how to freeze your card, and do other basic card operations as an employee.
Activating your Payhawk cardHow can I start using my Payhawk cards and pay for company expenses? Where can I activate my physical or virtual cards?
Activating your virtual American Express CardHow can I start using my virtual American Express cards? Where can I activate my virtual American Express card?
Adding your Payhawk card to Google WalletCan I add my physical and virtual card to Google Wallet from the Payhawk mobile app? How can I pay with my card from Google Wallet?
Adding your Payhawk card to Apple Wallet and Apple WatchCan I add my physical and virtual card to Apple Wallet on iPhone and Apple Watch? Can I pay with my card from Apple Wallet and Apple Watch?
Adding your virtual American Express Card to mobile payment systemsCan I add my virtual American Express Card to Google and Apple Wallet? How can I use my American Express Card to pay with my mobile?
Naming your Payhawk cardCan I easily know which card I have to use for different expenses? How can I add names to my cards to view them quickly?
Locating the PIN code for your Payhawk cardWhere can I find my PIN? How can I use my card with a pincode? When do I have to enter my PIN?
Paying with your Payhawk cardHow can I pay with my virtual or physical card? Can I pay at self-service gas stations for gasoline, for car rentals, and in hotels?
Submitting and canceling card requestsHow can I ask for a new card? Where can I send card requests? Can I cancel a request for a card I already sent?
Submitting and canceling fund requestsHow can I ask for money from the company? Can I add more funds to my card? Can I cancel a request for additional funds I already sent?
Submitting and canceling ATM withdrawal requestsCan I draw money/cash from ATMs? How can I ask for money to draw at ATMs? Can I cancel a request for drawing money at ATMs I've sent?
Freezing and unfreezing your Payhawk cardCan I block my lost or stolen card? Someone used my card without permission - how can I prevent them from using the money on it?
Company spend policies affecting Payhawk cardholdersWhat limits did my company set on my card? How can I see if my card was blocked for missing expense documents? How can I unblock my card?
Viewing monthly card limits and available fundsHow much money I can spend with my card every month? How much is available on my card now?
Travel insurance for Payhawk cardholdersWhat travel accidents are covered by my travel insurance as a cardholder? How can I file a claim from the Payhawk app or portal?
Push notifications for failed card transactionsHow do I know if my card is frozen/blocked, closed, or inactive? Am I notified if the money on my card is not enough?