As a Payhawk administrator, you can issue physical pre-order cards in bulk and assign them to the respective cardholders later.
To be activated, a pre-order card has to be assigned first.
You can only assign the card owner once. Assigned pre-order cards cannot be re-assigned.
Prerequisites
To assign a pre-order card, you need the code from the card envelope. The code follows the format: Currency-D/C-five digits, where:
Currency - Indicates the card currency (for example, GBP).
Card type - The possible types are D indicating debit cards and C indicating credit cards.
Assignment code - A 5-digit code used for identifying the specific card, for example, 98852. Note that this is different from the last four digits of the card number.
Assigning pre-order cards
It's recommended that you assign pre-order cards when they are handed to the employee, as the assignment code is only visible on the card envelope.
If the assignment code is lost, you can view it in the card audit log of the desired card.
To assign a physical pre-order card:
In the Payhawk web portal, go to the Cards > Inactive tab.
Select the desired card and click on Assign owner.
In the dialog that opens:
From the drop-down menu, select the employee to whom the card will be assigned.
(Optional) Define a custom name for the card.
Click on Assign.
When the card has been assigned, the system will send an email to the cardholder. To be able to start using the pre-order card, assigned cardholders must first activate their card.