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Issuing physical cards

Issue physical plastic and Premium Metal Payhawk cards for the employees at your company and issue standard plastic ones in bulk.

Updated over 2 months ago

The physical plastic and Premium Metal Payhawk cards are intended to execute both online and POS payments - for example, company-related in-store purchases or travel worldwide.

To be able to issue a Payhawk card for an employee, you must have already deposited funds into your Payhawk account.

Notes on issuing physical Payhawk cards

Issuing physical cards one by one

To issue a plastic or Premium Metal Payhawk card for an employee:

  1. In the Payhawk web portal, go to Cards > Cards.

  2. Click on the + New button.

  3. In the dialog that opens, under Physical, select the desired type of card.

  4. On the next screen, select the employee (cardholder) you want to assign to the card.

  5. (For Premium Metal cards) Write the name that will be engraved on the card. Note that to fit, the symbols must be less than 16.

  6. (Optional) Name the card.

    • For cards with stand-alone limits, define:

      • The funding source (the debit or credit account from which the card will be fed).

      • The spending limit.

      • The recurrence of the spending limit.

      • The setting for the spending limit.

      • By default, online payments and ATM withdrawals will always be allowed. If you want to change the advanced settings of the card, you can do it later from the card's screen after issuing.

    • For cards you want to include in an existing spend policy, define:

      • The funding source.

      • The policy to which you want to assign the card. As a result, you'll see the respective spend policy limits.

  7. Choose the delivery address for the card. The toggle button indicating your company address is switched on by default If you want to have the card delivered to another location, switch off the toggle and fill in the required data.

  8. If you issue a card for an employee who hasn't registered with Payhawk yet, click on the Issue immediately toggle and fill in the employee's data.

  9. Click on Issue card.

Issuing physical cards in bulk

As a Payhawk administrator, you can issue physical plastic cards to multiple employees at the same time.

You are eligible for a discount on the shipping fees for bulk card deliveries. For more information, contact your Payhawk representative.

To issue Payhawk cards in bulk:

  1. In the Payhawk web portal, go to Cards > Cards.

  2. Click on the Bulk issue button.

  3. In the dialog that opens, select Physical > Standard for plastic cards.

  4. On the next screen, from the drop-down menu, select the employees to whom these cards will be assigned.

    • For cards with stand-alone limits, define the settings.

    • For cards under existing company spend policies, select the policy and the cards' funding source.

  5. Choose the delivery address for the cards by switching on or off the toggle.

  6. From the Recipient drop-down menu, select the person who will receive the cards.

  7. Click on Issue [number] cards.

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