All Collections
Payhawk for employees
Cards
Submitting and canceling card requests
Submitting and canceling card requests

Ask for a new physical or virtual card and submit or cancel your card request to your company approvers.

B
Written by Borislav Deyanov
Updated over a week ago

As an employee, you can request a new physical or virtual Payhawk corporate card and send the card request to your Payhawk administrator.

For your card request to be successfully completed, a Payhawk administrator needs to approve it and issue the card.

Submitting card requests on mobile

To request a new corporate card from the Payhawk mobile app:

  1. Open your Payhawk mobile app.

  2. Tap Cards and authenticate.

  3. Click on the green + (plus) icon at the upper-right corner of the screen.

  4. In the dialog that opens, select the type of card you need - physical or virtual - and click on it.

  5. Provide the reason for your card request.

  6. Click on Send request and, then, on Done.

Canceling card requests on mobile

To cancel a card request from the Payhawk mobile app:

  1. Tap Inbox.

  2. Select the request for the new card you want to cancel by clicking on it.

  3. Tap Cancel request.

Submitting card requests on the web

To request a new corporate card from the Payhawk web portal:

  1. Log in to your Payhawk account.

  2. Go to Dashboard > Cards.

  3. Click on the green Request a card button.

  4. In the dialog that opens, select the type of card you need - physical or virtual - and click on it.

  5. Provide the reason for your card request.

  6. Click on Send request and, then, on Ok to return to the main screen.

Canceling card requests on the web

To cancel a card request from the Payhawk web portal:

  1. Go to Inbox.

  2. Click on View all.

  3. Select the request for the new card you want to cancel by clicking on it.

  4. Click on Cancel request.

Useful resources

Did this answer your question?