You can register your Payhawk account on the Payhawk web platform by using the email invitation you must have received from the administrator of your company's Payhawk account.
Registering with the email invite from Payhawk
To register your personal Payhawk account on the Payhawk web platform by using the email invite:
Go to your inbox and open your main folder.
Find the invitation email for registering to Payhawk.
Note the following:
The email must have come from a Payhawk account, not from the account of your company's Payhawk administrator.
If you cannot find the email in your inbox, check your spam folder. Alternatively, ask your system administrator for assistance.
If you haven't received the email invitation, ask the administrator of your company's Payhawk account to send you the registration email.
Open the email and click on Register.
Create a password for your Payhawk account. It must be at least eight characters long and must contain at least one special symbol (!@#$%^&*) and a number. Make sure there are no intervals before or after the password.
On the next screen, fill in your first name, last name, and mobile phone number including the country code starting with a + (plus). Click on Continue.
As a result, you will receive an SMS for verification on the mobile phone number you provided.
In the Confirm your phone number dialog, fill out the code from the SMS to verify your phone number.
After the verification is done successfully, you will be able to access Payhawk through your personal Payhawk account.
Updating the email or phone number associated with your Payhawk account
The email and phone number with which you register in Payhawk are part of the credentials the system uses to create your unique user.
If you have to change the email associated with your Payhawk account, contact a Payhawk administrator at your company to update your email registration data.
If you have to change the phone number associated with your Payhawk account, send an email to the Payhawk Support team at support@payhawk.com. Make sure you copy your Payhawk administrator in the thread.
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