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Linking American Express Cards to Payhawk
Linking American Express Cards to Payhawk

Link your Business or Corporate American Express Main Cards, use them as funding sources for virtual Cards, and manage them through Payhawk.

Nikolay Pohlupkov avatar
Written by Nikolay Pohlupkov
Updated over a week ago

US-based companies can link their physical American Express Main Cards to Payhawk, use them as a funding source for virtual American Express Cards they will issue from Payhawk, and then manage them again through the system.

You will be able to link your physical American Express Cards in Payhawk and view the Cards > Linked cards tab only after you have connected Payhawk with American Express.

Eligibility

American Express @ Work® Cards cannot be linked to Payhawk.

  • Only American Express Main Cards can be linked to Payhawk and used as a funding source for virtual Cards you may want to issue and manage through Payhawk.

  • The Main Cards can be linked to Payhawk by Payhawk administrators at your company or their respective Main Cardholders.

  • Additional Card Member's Cards cannot be linked to Payhawk. Payhawk administrators can link a Main Card and assign the Additional Card Members' Cards to the Additional Card Members to monitor their transactions.

  • Only Payhawk administrators can assign Additional Card Members' Cards to the Additional Card Members.

  • The assigned Additional Card Members' Cards transactions will be visible for Payhawk administrators as part of the Main Card transaction history.

  • Cards can be linked from the Payhawk web portal only.

The following diagram visualizes the setup for linking Main American Express Cards to Payhawk.

The following diagram visualizes the setup for assigning American Express Additional Member Cards.

Transaction history of your linked American Express Cards

  • For your linked physical American Express Cards, in the Payhawk Expenses app you'll be able to see only transactions that have been cleared (settled). As the clearing can happen up to 30 days after the transaction, you may expect delays in the transaction history updates of your Card in Payhawk.

  • When you've linked your physical American Express Card to Payhawk, the system will import the history of its settled transactions as of the day of its authentication with the system and will update it multiple times a day.

  • The transaction history of your physical American Express Card will include only the transactions made with it and not with any existing virtual cards in Payhawk that are using it as a funding source.

For additional information about your American Express Cards, such as whether a Card is blocked, directly contact your Card issuer as Payhawk has access only to the settled Card transaction history.

Linking your American Express Cards to Payhawk

To link your physical American Express Card to Payhawk and be able to use it as a funding source for your virtual American Express Cards managed through Payhawk:

  1. In the Payhawk web portal, go to the Cards > Cards > Linked cards tab.

  2. Click on the Link a card button. Alternatively, if you have already linked an American Express Card, click on the New button to add another one.

  3. In the dialog that opens, click on Continue. As a result, you'll be redirected to the American Express Log In to My Account screen.

  4. Fill in your credentials to authenticate and link the desired American Express Card to Payhawk. As a result, back in Payhawk, the system will display a confirmation that your Card is now linked.

  5. Click on Confirm. As a result, you'll be able to see your linked Card under the Linked cards tab.

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