Account and card security
Learn how to spot fraudulent transactions and protect your Payhawk account and card by following key security practices.
Best practices for your Payhawk account securityProtect your account before issues arise. Learn essential tips to prevent unauthorized access and safeguard your information.
Preventing fraud with your cardKnow what (not) to do to protect your card, avoid scams, and resist malevolent actions by people willing to use your card details for fraud.
Reporting fraudulent and unrecognized transactionsMy card is lost or stolen, what are my next steps? What to do if I don't know what I paid with my card/cannot recognize my card transaction?
3D secure protection for online VISA card paymentsCan I add Touch ID or Face ID security to my phone to use my cards? Can I approve or decline online payments from the Payhawk mobile app?
Adding and managing trusted devices for your personal Payhawk accountHow can I add my phone so that Payhawk sends me notifications to authorize when I try to log in? Can I delete a trusted device from Payhawk?
Handling compromised Payhawk cardsWhat to do if the information of my Payhawk card has been stolen, exposed, or accessed by unauthorized individuals?
FAQ on card securityFind answers to some of the most frequently asked questions (FAQ) about the security of your Payhawk cards and card transactions.