Once you have activated your personal Payhawk account and set up your Payhawk corporate card on the Payhawk mobile app, you can start using it to pay for company expenses.
Unless a spend policy poses restrictions on your card and as long as the needed card funds are available, you don't have limits about the amount you can spend on a single transaction with your Payhawk card.
Paying with your virtual Payhawk card
The virtual Payhawk cards are intended for online payments and cannot be used at ATMs.
However, as a virtual card can be added to Google Wallet or Apple Pay, you may be required to your PIN code when you pay greater amounts at POS terminals. The amount for which you may be required to provide the PIN code in such cases depends on the contactless limit defined by the specific merchant. For more information about where to find your PIN code, see the article on locating the PIN code of your Payhawk corporate card.
To access the data related to your virtual Payhawk card:
Go to the Payhawk mobile app.
Tap Cards.
Paying with your physical Payhawk card
The physical Payhawk corporate cards are intended for executing both online and POS payments such as company-related in-store purchases or your business trips abroad.
When using your physical Payhawk corporate card, note the following specifics:
To be able to process payments with your physical Payhawk card, you must have activated it from the Payhawk mobile app first.
The first payment with your physical Payhawk card cannot be contactless. When you pay with your physical Payhawk card for the first time, your card has to be inserted into the POS slot for manual card reading and you have to manually enter your PIN code. Otherwise, you will not be able to execute the payment even though the card will appear active on the Payhawk mobile app.
You may be required to enter your PIN code when paying greater amounts as contactless payments with your physical Payhawk card. The amount for which you may be required to enter your PIN code in such cases depends on the contactless limit defined by the specific merchant.
For more information about where to find your PIN code, see the article on locating the PIN code of your Payhawk corporate card.
Do not share your card details, including its full number, with anyone.